IMPLEMENTATION OF SIX SIGMA METHODOLOGY USING DMAIC TO ACHIEVE PROCESSES IMPROVEMENT IN RAILWAY TRANSPORT - Production Enginnering Archives

Lorem ipsum dolor sit amet, consectetur ad elit.
Morbi tincidunt libero ac ante accumsan.
Go to content

Eva Nedeliaková, Vladimíra Štefancová, Michal Petr Hranický
IMPLEMENTATION OF SIX SIGMA METHODOLOGY USING DMAIC TO ACHIEVE PROCESSES IMPROVEMENT IN RAILWAY TRANSPORT
PRODUCTION ENGINEERING ARCHIVES 23(2019), pp. 18-21
DOI: 10.30657/pea.2019.23.03


Abstract
The provision of quality transport services is a prerequisite for the creation of an efficient organization that can meet the expectations and requirements of both the enterprise itself and its customers. From the railway enterprise's point of view, it is necessary to pay attention to the increasingly demanding re-quirements of its customers in railway passenger transport. This article focuses on identifying defects in rail transport processes that negatively affect ordinary operations. One of the most serious bottle-necks affecting railway transport reliability is the train delay, which fundamentally affects the percep-tion of railway transport. At the same time, it emphasizes the need to apply individual tools according to the DMAIC cycle in order to achieve continuous improvement. The aim of the implemented Six Sigma methodology in railway enterprise is disciplined application of statistical problem-solving tools to recognize the gaps in the transport process and set out individual steps for their gradual removal.



Keywords
Six Sigma methodology
DMAIC cycle
railway transport
train delays
transport services
Eva Nedeliaková            ORCID ID: https://orcid.org/0000-0001-5588-0939
Vladimíra Štefancová      ORCID ID: https://orcid.org/0000-0003-3240-722X
Michal Petr Hranický       ORCID ID: https://orcid.org/0000-0002-6373-5966

 

Back to content